Managing Director and Global Chief Executive Officer, Claim Central Consolidated
Brian Siemsen was appointed Managing Director and Chief Executive Officer, Claim Central Consolidated in 2002.
Since then, Brian has built a business on his aspiration for the “standard” in claims management practices to be the intelligent use of insurance technologies and digital supply chain solutions, coupled with exceptionally talented people.
In 2017, Brian released an industry-first digitally connected claims eco-system platform to the insurance market, known as ClaimLogik, which has since been successfully deployed across four continents in: United States, Africa, Europe and New Zealand.
The ClaimLogik solution digitally connects carriers, brokers and policyholders to a supply chain of adjustors, field assessors, and building contractors on a single platform, which significantly reduces claims lifecycle and cost for insurers, and enhances the service experience for policyholders.
Chief Financial Officer, Claim Central Consolidated
Nandy Nanthivaram was appointed Chief Financial Officer, Claim Central Consolidated in May 2012.
Nandy is a Chartered Accountant with extensive experience in commerce, accounting and finance – gained from the distribution, manufacturing, transportation and construction sectors. He has led a number of acquisitions and subsequent integration projects.
His past positions include Finance Director, Gate Group Australia and Chief Financial Officer, AirRoad Group.
Global Chief Operations Officer, Claim Central ConsolidatedClint was appointed Global Chief Operating Officer, Claim Central Consolidated in February 2018.
Clint has more than 15 years experience working in the insurance industry in a broad range of senior management roles including: operations; finance; claims management and general management across Australia, South Africa and the United States.
His past positions include Head of Transformation and Head of Operations, Hollard Insurance Australia as well as Chief Operating Officer, Innovation Group North America.
Chief Experience Officer, Claim Central Consolidated
Karla was appointed Chief Experience Officer, Claim Central Consolidated in April 2018.
Karla finds her passion in leveraging leading technology, simplified processes and exceptional people. She is driven by extending exceptional service to our clients, brokers and business partners, to deliver confidence and trust they can rely on to grow their customer base.
Karla’s most recent role was Head of Process Enhancement for the Retail division of Hollard Insurance Australia. Prior to this Karla was a Quality Assurance and Claims Manager, supporting customers get back to their day-to-day lives as quickly and seamlessly as possible.
She has spent more than 15 years in the insurance industry gaining experience across a diverse range of roles, and within teams that continuously challenge technology, process and people to deliver an improved employee and customer experience.
Managing Director – North America , Claim Central ConsolidatedQuin Netzel was appointed Managing Director of North America in September 2017.
Quin has more than 27 years of experience working in the U.S. insurance industry where he has held numerous leadership roles for insurance companies, service providers and management consulting firms. Most recently, Quin was a partner with Aon where he focused on P&C claims transformation, and prior to that, he was president and SVP for BrightClaim, where he launched a managed insurance contractor network in conjunction with The Home Depot, the largest home improvement retailer in the U.S.
Quin has particular expertise in managing catastrophe exposed risks, having served as Chief Claims Officer for Louisiana Citizens Property Insurance, Chief Operating Officer for Florida Citizens Property Insurance, Chief Claims Officer for Renaissance Re US and National Catastrophe Manager for State Farm.
Quin is a licensed attorney, CLM Fellow and a regular speaker at claims industry events.
Head of Operations – Australia and New Zealand, Claim Central Consolidated
Travis Dale was appointed Head of Operations, Australia and New Zealand in July 2016.
Travis has broad experience in both the construction and insurance sectors with strong operational and business management skills.
Travis was the project delivery manager of successfully implementing and managing an offshore delivery centre in the Philippines, and currently manages the Operations division of Claim Central. Travis has built his career at Claim Central, working as an Assessor, Repair Supervisor and Customer Service Manager, as well as all other areas in the company. He originally started his career through a Facilities Management Cadetship with CBC Group.
Head of Client Development – Australia and New Zealand, Claim Central Consolidated
Matthew Lawrence was appointed Head of Client Development for Australia and New Zealand in November 2015.
Matthew is responsible for business strategy and growth of the Australian and New Zealand businesses. This involves working with new and existing clients in implementing innovative claim services and technology solutions to help them meet business objectives.
Matthew joined Claim Central Consolidated in 2003, and has held a number of roles in operations, strategy and client development. Matthew holds a current qualification in Carpentry and Building.
Head of People & Advancement, Claim Central Consolidated
Marcelle McGrath was appointed Head of People & Advancement in October 2015.
Marcelle has more than 20 years experience working in Human Resources roles across several industries: Telecommunications; Manufacturing; Education; Retail and Professional Services. Prior to joining Claim Central, Marcelle worked at Designa Accessories as a Human Resources Manager.
Marcelle is passionate about employee experience, organisational development, recruitment, training and workplace culture. Working as a Senior Executive, Marcelle has been instrumental in developing recruitment strategies including partnering with local Universities to develop highly successful internship programs. She has also rolled out people and leadership workshops, succession plans, and implemented workplace training and new LMS systems.
Marcelle holds a Bachelor of Arts in English and Economics form the Australian Catholic University and a Graduate Certificate in HR and Certificate IV TAA.
Branden Van Zyl
Chief Information Officer, Intelligent Thought
Branden Van Zyl was appointed Chief Information Officer, Intelligent Thought in January 2010.
Branden was selected as a CIO 100 Honouree in 2012. His past employment includes Lead Architect and Developer for the Australian Federal Government.
Also working as a Lead Architect and Developer for leading oil analysis systems, Branden has received industry recognised awards for Claim Central’s technology and the commercialisation of their systems, delivering a significant return on investment.
Previously Branden has worked at: Dingo Maintenance Systems, Enterprise Intelligence Solutions, Federal Government contracts, Department of Employment and Workplace Relations, Australian Taxation Office and the Department of Immigration.
Head of Communications & Marketing, Claim Central Consolidated
Nichole Willson was appointed Head of Communications & Marketing in October 2016.
Nichole is responsible for Corporate Communications Strategy, Media Relations and Marketing. Prior to this Nichole held a number of roles in Corporate Affairs and Marketing at Commonwealth Bank across Retail and Business Banking; Institutional Banking & Markets and Wealth Management divisions since 2007.
Nichole has also worked for a number of corporate communications agencies where she advised major companies on media and issues, investor relations and public relations strategies. Nichole holds a Masters in Communication Management from the University of Technology Sydney, and a Bachelor of Arts from The University of Sydney.
Creative Director, Claim Central Consolidated
Daniel MacNamara joined Claim Central Consolidated in early 2018, after having worked with the business in a consultative role for the past 11 years.
Daniel is responsible for brand strategy, brand identity, design, digital properties and visual communications for all businesses in the group, as well as working with the development team in enhancing the UX (User Experience) and UI (User Interface) of the ClaimLogik platform.
Daniel’s past employment experience covers the corporate, agency and non-profit sectors. He most recently owned and ran a successful design and communications agency from 2007-2017, before joining Claim Central Consolidated. Daniel holds a Bachelor of Design degree from the University of Technology, Sydney.