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Your trusted insurance building and restoration specialists.

Claim Central Property works on behalf of insurers, underwriting agencies, loss adjusters and brokers across Australia and New Zealand. We handle both BAU and CAT insurance claims for residential, commercial and strata properties.

OUR SERVICES

Restoration & mitigation
Property estimation & assessing
Repair management
Supply panel management
Property maintenance
Virtual inspections
Catastrophe/weather events
Loss adjusting (NZ only)
Pre-risk survey
  • Reduce your average
    claim costs

    Innovative tendering and procurement drives four levels of downward cost pressure on every single claim.

  • Improve the quality
    of claim outcomes

    Tighter quality assurance and greater transparency using our digital technologies.

  • Reduce your average
    claim lifecycles

    Smarter claim management processes backed by industry-leading technology.

  • Provide a better customer
    experience

    Proactive communication at every step of the claim, plus a faster and better quality outcome.

  • Increase customer
    retention

    A better claim experience reduces the likelihood of losing customers to competitors once their claim is completed.

  • Scale and capacity
    you can rely on

    Assessment and repair for BAU or CAT events across one state or many, depending on your needs.

20+

Years experience

150k

Total claims

198+

Weather events

*From October 2010 - June 2023

10/10. I cannot recommend this company highly enough. Responsive, knowledgeable and streamlined. My insurance claim was handled with very little stress.

Steve
Customer

10/10. Dealt with Claim Central for an insurance claim. They were precise and quick with their responses and made it easy to make a claim. Would recommend.

Cassandra
Customer

10/10. They were in contact with me within 24hrs and had an assessor at the house the next day. Highly recommend, made process easy in a difficult time.

John
Customer

10/10. My case manager went above and beyond to assist with my claim and I could not have asked for better service. His kindness and compassion certainly made a difficult time a whole lot easier to deal with. Every request I made and every question I had was answered promptly and nothing was too much trouble!!!

Liz
Customer

9/10. During these COVID times everything was conducted via video call which was such an innovation. No more waiting around for an assessor to arrive usually some weeks later. The whole process was simple, professional and timely. Thanks for making it stress free.

Chris
Customer

10/10. The gentleman from Claim Central was very nice, pleasant and helpful. All I had to do was to take a video of my side fence that had come down in the recent storms and this went directly back to Claim Central. How cool is that. Thank you for assisting me in a stressful situation.

Kim
Customer

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