Managing Director and Global Chief Executive Officer, Claim Central Consolidated
Brian Siemsen was appointed Managing Director and Chief Executive Officer, Claim Central Consolidated in 2002.
Since then, Brian has built a business on his aspiration for the “standard” in claims management practices to be the intelligent use of insurance technologies and digital supply chain solutions, coupled with exceptionally talented people.
In 2017, Brian released an industry-first digitally connected claims eco-system platform to the insurance market, known as ClaimLogik, which has since been successfully deployed across four continents in: United States, Africa, Europe and New Zealand.
The ClaimLogik solution digitally connects carriers, brokers and customers to a supply chain of adjustors, field assessors, and building contractors on a single platform, which significantly reduces claims lifecycle and cost for insurers, and enhances the service experience for customers.
Chief Financial Officer, Claim Central Consolidated
Nandy Nanthivarman was appointed Chief Financial Officer, Claim Central Consolidated in May 2012.
Nandy is a Chartered Accountant with extensive experience in commerce, accounting and finance – gained from the distribution, manufacturing, transportation and construction sectors. He has led a number of acquisitions and subsequent integration projects.
His past positions include Finance Director, Gate Group Australia and Chief Financial Officer, AirRoad Group.
Head of Insurx
Sam Ratcliff joined Claim Central Consolidated in April 2019 having previously worked in claims operations over the past 13 years. He is responsible for the end to end operations of our TPA division, Insurx.
Sam has held several senior leadership positions in both large insurance companies and loss adjusting firms. He specialises in commercial property, legal liability and motor claims. Outside of these claims roles he has also managed risk and compliance for one of Australia’s leading insurers across the Eastern seaboard.
Sam is very passionate about community giving and works with multiple charities on both fundraising activities and volunteering.
He holds a Master’s in Business Administration (MBA) from the University of Sydney.
Managing Director – North America , Claim Central ConsolidatedQuin Netzel was appointed Managing Director of North America in September 2017.
Quin has more than 27 years of experience working in the U.S. insurance industry where he has held numerous leadership roles for insurance companies, service providers and management consulting firms. Most recently, Quin was a partner with Aon where he focused on P&C claims transformation, and prior to that, he was president and SVP for BrightClaim, where he launched a managed insurance contractor network in conjunction with The Home Depot, the largest home improvement retailer in the U.S.
Quin has particular expertise in managing catastrophe exposed risks, having served as Chief Claims Officer for Louisiana Citizens Property Insurance, Chief Operating Officer for Florida Citizens Property Insurance, Chief Claims Officer for Renaissance Re US and National Catastrophe Manager for State Farm.
Quin is a licensed attorney, CLM Fellow and a regular speaker at claims industry events.
Managing Director – New Zealand, Claim Central Consolidated
Jeff Pryde was appointed Managing Director of New Zealand in November 2018.
Jeff has more than 34 years of experience working in the insurance industry both locally and globally. He has a wealth of industry knowledge and experience in management roles, loss adjusting, catastrophe management (CAT) and client development.
Previously Jeff was second-in-charge for Crawford New Zealand. During his eight-year tenure, he was responsible for CAT management for both the Christchurch and Kaikoura earthquakes and several other significant events, while maintaining business relationships and development opportunities within the New Zealand insurance market.
Qualifications – ANZIIF (Snr Assoc), ACLA.
Managing Director – Africa, Claim Central Consolidated
Ronald Gall was appointed Managing Director of Africa in May 2018.
For the past 18 years, Ronald has held several roles for relationship management company Global Choices Lifestyle. He started his career as an account manager where he was responsible for building strong and long-standing client relationships, and then quickly moved through the ranks into various management and director roles.
In 2005 Ronald was appointed sales and marketing director of Global Choices Lifestyle, and he also became a board member and shareholder. In this role Ronald used his extensive sales experience to grow the business and build a team of skilled client service staff to ensure all clients receive exceptional ongoing support.
Ronald holds a Bachelor of Arts in Psychology from the University of Natal. He is married with two daughters and considers this his greatest achievement.
Head of New Business & Strategic Account Management – Claim Central Consolidated
Matthew Lawrence was appointed Head of Client Development for Australia and New Zealand in November 2015 before assuming the role of Head of New Business & Strategic Account Management in 2019.
Matthew is responsible for business strategy and growth of the Claim Central Consolidated businesses. This involves working with new and existing clients in implementing innovative claim services and technology solutions to help them meet business objectives.
Matthew joined Claim Central Consolidated in 2003, and has held a number of roles in operations, strategy and client development. Matthew holds a current qualification in Carpentry and Building.
Chief Experience Officer, Claim Central Consolidated
Karla was appointed Chief Experience Officer, Claim Central Consolidated in April 2018.
Karla finds her passion in leveraging leading technology, simplified processes and exceptional people. She is driven by extending exceptional service to our clients, brokers and business partners, to deliver confidence and trust they can rely on to grow their customer base.
Karla’s most recent role was Head of Process Enhancement for the Retail division of Hollard Insurance Australia. Prior to this Karla was a Quality Assurance and Claims Manager, supporting customers get back to their day-to-day lives as quickly and seamlessly as possible.
She has spent more than 15 years in the insurance industry gaining experience across a diverse range of roles, and within teams that continuously challenge technology, process and people to deliver an improved employee and customer experience.
Branden Van Zyl
Chief Information Officer, Intelligent Thought
Branden Van Zyl was appointed Chief Information Officer, Intelligent Thought in January 2010.
Branden was selected as a CIO 100 Honouree in 2012. His past employment includes Lead Architect and Developer for the Australian Federal Government.
Also working as a Lead Architect and Developer for leading oil analysis systems, Branden has received industry recognised awards for Claim Central’s technology and the commercialisation of their systems, delivering a significant return on investment.
Previously Branden has worked at: Dingo Maintenance Systems, Enterprise Intelligence Solutions, Federal Government contracts, Department of Employment and Workplace Relations, Australian Taxation Office and the Department of Immigration.
Head of Property Repair – Australia, Claim Central Consolidated
Rebecca Shean was appointed Head of Property Repair – Australia in November 2018.
Rebecca has more than 20 years’ experience working in the insurance industry in a broad range of management and operations roles in assessing, catastrophe response and change management.
As Head of Property Repair – Australia, Rebecca is responsible for overseeing Claim Central’s assessing, repair and restoration divisions, manage strategic projects and continuous improvement initiatives.
Previously, Rebecca spent nine years at Suncorp where she was a senior advisor in event response and managed the home claims and home assessing teams. She also worked at Insurance Australia Group for six years in several leadership roles across motor and niche products.
Head of People & Advancement, Claim Central Consolidated
Marcelle McGrath was appointed Head of People & Advancement in October 2015.
Marcelle has more than 20 years experience working in Human Resources roles across several industries: Telecommunications; Manufacturing; Education; Retail and Professional Services. Prior to joining Claim Central, Marcelle worked at Designa Accessories as a Human Resources Manager.
Marcelle is passionate about employee experience, organisational development, recruitment, training and workplace culture. Working as a Senior Executive, Marcelle has been instrumental in developing recruitment strategies including partnering with local Universities to develop highly successful internship programs. She has also rolled out people and leadership workshops, succession plans, and implemented workplace training and new LMS systems.
Marcelle holds a Bachelor of Arts in English and Economics from the Australian Catholic University and a Graduate Certificate in HR and Certificate IV TAA.
Creative Director – Brand, Marketing & Communications, Claim Central Consolidated
Daniel MacNamara joined Claim Central Consolidated in early 2018, after having worked with the business in a consultative role for the past 11 years.
Daniel is responsible for brand strategy, brand identity, design, digital properties and visual communications for all businesses in the group, as well as working with the development team in enhancing the UX (User Experience) and UI (User Interface) of the ClaimLogik platform.
Daniel’s past employment experience covers the corporate, agency and non-profit sectors. He most recently owned and ran a successful design and communications agency from 2007-2017, before joining Claim Central Consolidated. Daniel holds a Bachelor of Design degree from the University of Technology, Sydney.