Blue Zebra selects Claim Central’s services and technology to provide brokers with real control over the claims process
Sydney, Tuesday 22 May, 2018: Pioneers of digital claims management and video collaboration solutions across the Asia Pacific, Claim Central Consolidated (CCC), today announced Blue Zebra Insurance has selected CCC’s end-to-end claims services and ClaimLogik technology, to simplify the claims process for their broker network in an exclusive three-year deal.
As a new and innovative disruptor, Blue Zebra creates home, motor, landlords and SME insurance products for the broker market, all in one package. The company is quickly earning a reputation for playing a pivotal role in reinvigorating the advice model for Australia’s brokers, and exceeding customer expectations in value and responsiveness.
As part of the agreement, CCC will also manage Blue Zebra’s supply chain through the digital claims management platform, and will be looking to expand the panel of builders, specialists and suppliers over the coming months. The platform will automate the claim process in a logical sequence of activity, provide full line of sight, and keep brokers and their customers informed of every step in the claims process.
Blue Zebra, Chief Executive Officer, Blair Nicholls, said: “In a world where businesses are constantly reviewing how to remain relevant to their customer base and improve their experience, an insurance claim is a great opportunity for a broker to demonstrate how they add value to their customers.
“While exploring potential claim services and technology partners, we were not only looking for innovation and a digital claims process which was truly customer-centric, but also technology which could manage a supply chain and improve efficiencies for our broker network.
“Claim Central’s services and ClaimLogik platform will provide our broker network with a framework to have real control over the claims process, enabling them to have better insights on claims, and to bring claims to a completion much more quickly,” Mr Nicholls said.
Claim Central Global Chief Executive, Brian Siemsen, said: “We are delighted Blue Zebra has selected our services and ClaimLogik as their technology of choice. The process transparency, speed of settlement, and improvement in operational efficiencies will give Blue Zebra a competitive edge now and well into the future.”