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Motor assess & repair




We have revolutionised the way motor vehicle claims are managed

Hello Claims integrates digital and real-world services to manage the assessment and repair of motor vehicles on behalf of insurers, underwriters, brokers, self-insured’s and fleet managers.

Our digital claims management platform and smart assessing methodology enable our clients to achieve faster and easier automated claims, and a better customer experience.

We are a one stop shop to manage repairs for all types of vehicles:

  • Passenger vehicles
  • Heavy vehicles and trucks
  • Caravan and trailers
  • Motorcycles
  • Heaving machinery
  • Farm machinery

How we are revolutionising motor claims

Hello Claims is revolutionising the way motor claims are managed, through:

  • Smart assessing, which enables predictable repair costs and a predictable lifecycle, while your customers are updated when their vehicle moves from one stage of repair to another
  • Customised claims management dashboards and real-time continuous reporting
  • Customers can nominate their repairer
  • Handpicked national repair network, tow truck network and parts suppliers to ensure quality at every step of the claim
  • Options for live video streaming assessing or on-road physical assessing
  • 24/7 client care and accident assist – after hour claims notification made simple 
  • 24/7 towing – whenever your customers need it


Our solutions enable:

  • Reduced claim costs
  • Improved quality of claims handling and day-to-day operations
  • Reduced claim lifecycles
  • Better customer claim experiences

To learn more about Hello Claims and how it can improve your motor claim outcomes, visit
helloclaims.com.au




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